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JUST THE DIRT - Gardening Catalog Customer Review

The place where gardening catalog customers rate the catalogs based on their personal experiences.
2
Review for: High Country Gardens

High Country Gardens
2902 Rufina Street
Santa Fe, NM 87507-2929
1-800-925-9387
Fax: 1-800-925-0097

website: http://www.highcountrygardens.com/
Catalog price: N/A

Rating Review by: Year Review Submitted:
Dawn 2005
Comments:
What a great company this is! I have ordered several times from them. Their staff is personable, accurate in their advice and are genuinely enthusiastic about their products. My most recent experience with them was this spring (2005) when I placed a large order with them. They have a great way of packing plants for shipping; the plants always arriving intact and well-protected. They tell you exactly the date they will ship and the arrival date. When I did find a plant that looked as though it wasn't quite right and realized I may have damaged another. I called requesting replacements
and they offered to send them free of charge. This is nursery with integrity and I'd certainly advice anyone to order from them.
Dawn
Rating Review by: Year Review Submitted:
Cheryl Spencer 2002
Comments:

I would highly recommend High Country Gardens to anyone that gardens in the West. They have a great variety of plants that are adapted to our arid climate. Additionally, their plants have always arrived healthy and have thrived once planted. Their guarantee is great-they will replace/refund any plant that hasn't survived within 30 days. I have only had to use this once or twice, but customer service has been great. Also, their packing method for the plants seems to work well-it keeps the soil in the pots and protects the plants from getting smashed by the other pots.


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Catalogs are rated overall using the following 'flowerpot' scale:

= Excellent / Highly Recommend
= Satisfactory / Recommend
= Neutral
= Unsatisfactory / Approach with caution
= Bottom of the barrel / Avoid at all costs

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